Secure, Reliable Technology for Local Government
Consider I.T. Solved.
Counties, towns, and public agencies need dependable technology, strong cybersecurity, and safe public buildings, all within public budgets and accountability requirements.
Sound familiar?
What counties, towns and public agencies tell us most.
01
Ransomware aimed at public services
Attackers know agencies cannot afford to be offline, and budgets are tight.
02
Public budgets and accountability
Every purchase has to be justified, documented and defensible.
03
Citizen and employee data
Records, payments and personal information need real protection.
04
Buildings the public walks into
Counters, courtrooms and offices need to stay open and safe.
How we help
One partner for the technology and the physical side, planned together.
01
Technology Services
Managed IT with 24/7 help desk, NOC and SOC. Responsive support with proactive monitoring, patching and security operations around the clock.
Cybersecurity monitoring. Endpoint protection, email filtering and security operations that watch around the clock.
Password and credential management. 1Password for your whole team, so shared logins give way to individual, auditable access.
Microsoft 365 and Google Workspace support. Secure setup, clean onboarding and offboarding, and records retention that fits your policies.
Backup and disaster recovery. Tested backups and a recovery plan for the systems residents depend on.
Compliance and policy support. Help drafting and maintaining the technical policies your reviewers ask for.
Line-of-business support. We coordinate with your billing, permitting, records and public-safety software vendors.
02
Physical Security
Video surveillance. Coverage for public buildings, lots and facilities, with footage available when needed.
Access control for public buildings. Doors that stay open to the public during hours and secure after them.
Video intercom and visitor screening. Controlled entry for staff areas and after-hours access.
Panic buttons at counters. Quiet alerts for staff who work face to face with the public.
Vehicle recognition and gates. Control who enters yards, garages and secured lots.
Where we focus
Dependable public services
Support and monitoring that keep staff, systems, and public-facing services running.
Protecting citizen data
Security monitoring, backups, and policies for the sensitive records your organization holds.
Safer public buildings
Access control, screening, and counter safety tools suited to buildings the public walks into.
Compliance conversations, made easier
Support for the standards you answer to
Public agencies answer to auditors, oversight boards and residents. We help you show that reasonable safeguards are in place.
Ready-to-use policies and procedures. A policy library with the documents for the specific regulations that apply to you, kept up to date for you, with room for custom policies written for your organization.
Staff training tracking. A framework that records which employees have been trained on which policies, so you can show it when asked. It connects to Microsoft Entra ID or Active Directory, or accepts a manual CSV import.
CJIS requirements. Where law enforcement data is involved, we help you understand and meet the technical controls expected.
NIST-aligned controls. Safeguards organized around NIST frameworks, with consistent documentation.
PCI DSS for payments. Securing card payments for utilities, fees, permits and taxes.
Records, retention and procurement rules. Technical practices that support your state and local obligations.
Cyber insurance questionnaires. Help answering the application and renewal questions, and closing the gaps.
Tight Technologies provides technical and operational support. We are not a law firm or an auditor, and no vendor can make an organization compliant on its own. Rules that apply to you may include CJIS, PCI DSS, state and local records laws, procurement rules and your insurance carrier requirements; your counsel or auditor can confirm.
What working with us looks like
01
Assess
We review your systems, accounts, vendors and public buildings.
02
Plan
A phased plan that fits your budget cycle, with the documentation procurement needs.
03
Implement
Work scheduled around public hours, with staff training on anything new.
04
Run and review
24/7 monitoring and support, with regular reviews you can show your board.
Questions we hear
Can you help with procurement and budgets?
Yes. We provide clear scopes and pricing and support the documentation public procurement requires.
Do you provide policies and procedures, and track staff training?
Yes. Every client gets access to a current policy library covering the regulations that apply to them, and a framework that tracks which employees have been trained on each policy. Tracking connects to Microsoft Entra ID or Active Directory, or you can import staff by CSV.
Can policies be customized for our organization?
Yes. The policies stay current as requirements change, and we can add custom policies for the way your organization works.
Do you help with CJIS?
Where it applies, we help with the technical controls. Your agency and its state oversight decide what satisfies the requirement.
Do you replace our software vendors?
No. We are vendor neutral and coordinate with your line-of-business vendors.
Who answers after hours?
Our help desk, network operations and security operations support runs 24/7.
Outcomes
- Reliable public services
- Stronger protection of citizen data
- Safer public buildings
- Predictable, budget-friendly support
Not Sure Which Solution Fits?
Every organization is unique. Our team evaluates your technology environment, cybersecurity posture, and physical security needs to develop a practical roadmap aligned to your business goals.