Technology That Protects Your Clients and Your Reputation
Consider I.T. Solved.
Law firms, consultancies, engineering and accounting practices, and other professional firms rely on confidential client data and responsive teams. We keep both secure and productive.
Sound familiar?
What law firms, consultancies, engineering and accounting practices tell us most.
01
Client confidentiality
Clients trust you with contracts, financials and strategy, and expect it to stay private.
02
Business email compromise
Attackers impersonate partners, clients and vendors to redirect payments.
03
Billable time lost to IT problems
Every hour staff spend waiting on technology is an hour not spent on client work.
04
Client security questionnaires
Larger clients now ask how you protect their data before they sign.
How we help
One partner for the technology and the physical side, planned together.
01
Technology Services
Managed IT with 24/7 help desk, NOC and SOC. Responsive support with proactive monitoring, patching and security operations around the clock.
Cybersecurity protection. Endpoint protection, email defense and security operations around the clock.
Secure Microsoft 365 and Google Workspace. Multi-factor sign-in, sensible permissions and data-loss controls.
Email protection and awareness training. Filtering and training aimed at the scams professional firms see.
Password and credential management. 1Password for your whole team, so shared logins give way to individual, auditable access.
Backup and business continuity. Tested backups and a recovery plan so client work keeps moving.
Line-of-business support. We coordinate with your practice-management, document-management, time-and-billing and tax software vendors.
02
Physical Security
Video surveillance. Cameras for entrances, reception and parking, with footage available quickly.
Access control. Badges and mobile credentials, with a record of who entered file rooms and restricted areas.
Guest check-in. A welcoming front door that still records who is in the office.
Intercom and after-hours access. Controlled entry for staff and clients outside business hours.
Alarms with video verification. Alerts that include what the camera saw.
Where we focus
Protecting client confidences
Secure Microsoft 365 and Google Workspace, email protection, and awareness training that protect client information.
Keeping people productive
Responsive support and dependable backups, so staff time goes to client work and not to technology problems.
Welcoming, secure offices
Guest check-in, intercom, and after-hours access that balance hospitality with control.
Compliance conversations, made easier
Answer clients and carriers with confidence
Clients, insurers and regulators increasingly ask professional firms how they protect information. We help you answer with evidence.
Ready-to-use policies and procedures. A policy library with the documents for the specific regulations that apply to you, kept up to date for you, with room for custom policies written for your organization.
Staff training tracking. A framework that records which employees have been trained on which policies, so you can show it when asked. It connects to Microsoft Entra ID or Active Directory, or accepts a manual CSV import.
Client security questionnaires. Clear, consistent answers backed by records of your systems.
FTC Safeguards Rule and GLBA. Technical safeguards for accounting, tax and financial practices.
Professional confidentiality obligations. Technical practices that support your duty to protect client information, such as law-firm ethics rules.
PCI DSS for client payments. Securing any card payments you accept.
NIST-aligned controls and cyber insurance. Safeguards organized around the NIST Cybersecurity Framework, with help on insurance applications and renewals.
Tight Technologies provides technical and operational support. We are not a law firm or an auditor, and no vendor can make an organization compliant on its own. Rules that apply to you may include the FTC Safeguards Rule, GLBA, PCI DSS, professional ethics rules and your insurance carrier requirements; your counsel or auditor can confirm.
What working with us looks like
01
Assess
We review your systems, accounts, vendors and office security.
02
Plan
A roadmap that fits your budget and busy seasons.
03
Implement
Changes made around client deadlines, with staff trained on anything new.
04
Run and review
24/7 monitoring and support, with regular reviews so nothing drifts.
Questions we hear
Can you work around busy seasons like tax season?
Yes. We plan changes around filing deadlines and client commitments.
Do you provide policies and procedures, and track staff training?
Yes. Every client gets access to a current policy library covering the regulations that apply to them, and a framework that tracks which employees have been trained on each policy. Tracking connects to Microsoft Entra ID or Active Directory, or you can import staff by CSV.
Can policies be customized for our organization?
Yes. The policies stay current as requirements change, and we can add custom policies for the way your organization works.
Do you replace our practice software?
No. We are vendor neutral and coordinate with the vendors who run your practice and document systems.
Can you help with client security questionnaires?
Yes. We help you answer them accurately and close the gaps they reveal.
Who answers after hours?
Our help desk, network operations and security operations support runs 24/7.
Outcomes
- Stronger client confidentiality
- Less downtime for billable staff
- Better compliance posture
- A professional first impression
Not Sure Which Solution Fits?
Every organization is unique. Our team evaluates your technology environment, cybersecurity posture, and physical security needs to develop a practical roadmap aligned to your business goals.